Frequently Asked Questions
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Our sandwiches are made fresh and delivered daily. Our team of delivery drivers visits each site 7 days a week to service the machines, remove expiring stock and replenish with fresh sandwiches.
Yes, if you think you know a place that could use our services we would be happy to hear from you. Hotbake would continue to be responsible for operation of the machine.
No. Due to the highly regulated nature of our line of fresh food vending and the high costs involved in our daily operations we are a food service partner rather than a source of revenue. Hotbake does work on a case by case basis however.
Yes, we have available a range of Healthier Choice Symbol (HCS) certified sandwiches.
No, our kitchen facilities are not equipped to handle specific individual menu orders. However, you can specify if you want an exclusively healthier sandwich menu at your site, or if you would like a mix of regular and healthier varieties.
Our vending machines will typically change menus once every 7-14 days.
Each machine offers 2 sandwich varieties; Option A and Option B. You can also order an Option A+B combo for special discount price. Each machine stocks a total of 140 sandwiches.
One 3-pin, 13 AMP socket; dimensions are at 1850mm H x 995mm W x 960mm D, weighing 375kg.
Yes, we are Halal certified by MUIS
We are certified each year by SFA and we have HACCP. We have been operating for over 20 years without product recall.